Invite-only. Reserved for automotive service centers and dealer service departments that deliver high quality vehicle repair and service. Gain access to a volume of vehicles in need of automotive repair and maintenance services. No monthly subscription fee to join.
Some of our high profile brands active on Openbay:
New Customer Acquisition
Openbay+ delivers new customers having an immediate need for repair and maintenance services. Types of customers include consumer households, commercial and private fleets.
Booked Service Appointments
Openbay notifies you when a vehicle owner books service with your business. Information includes: date and time of service, service requested, vehicle info and customer contact information.
Get Discovered Online
Become a member of Openbay+ to gain exposure to new customers in your area that may have otherwise not been aware of the services offered by your business.
100% Automated Marketplace
Openbay+ automatically responds with price estimates on behalf of your business – 100% automated. Acquire new customers 24/7.
Access to Millions of Vehicles
Gain access to millions of vehicles through Openbay+ partnerships with industry leading companies in the insurance, ride-share, and roadside assistance industries.
No Monthly Fee
Openbay+ earns a modest booking fee when it delivers a customer to your business. Upon joining, your business also receives a free online business profile boosting your online presence.
See how the Openbay marketplace helps its users with auto repair and service.
The time to participate on the marketplace is now. Join today.
Automated Price Estimates
Openbay boasts an automotive service catalog that can generate millions of service estimates based on your labor rates, parts margins and more.
Accurate Tax Information
Openbay is in compliance with state, county, city, and local sales tax rates at the “rooftop-level” so the exact street address corresponds to the correct sales tax rate.
Detailed Price Estimates
Today’s consumer demands detail prior to taking their vehicle in for service. Openbay estimates include auto part descriptions, labor rate, labor time, and tax information.
Business Profile Shared
Your business information shared; services offered, customer rating and reviews, amenities, certifications, hours of operation, warranty, and directions.
Customizable Service Appointments
Ability to customize how service appointments are booked.
Easy Account Setup
Openbay can have your account setup and active in minutes on the marketplace once your application is approved. Training is included with account setup.
You’re invited
Did you receive an invite to join Openbay+?
Yes? Great. Read on…
The world has changed. Consumer shopping behavior is different than it was a year ago. Has your business adapted to the change in the way consumers shop and purchase professional services to include auto repair and maintenance service?
The timing is now to rethink how your business acquires and communicates with consumers that shop online. More than ever before, automotive service centers are turning to online platforms to gain greater exposure to online consumers and business fleets in need of service.
Both Openbay and Openbay+ programs are ideal platforms for vehicle owners to compare and acquire automotive services. It’s also an ideal platform for automotive service centers to be matched with a customer having a service need that can be fulfilled by your service center.
There is no risk at all for an automotive service center to join Openbay and Openbay+. Your business will have unlimited access to vehicle owners in need of service in your area. There is no limit on the number of service requests to participate in. And there is no monthly fee.
How Openbay+ Works
- Requests for service are generated by vehicle owners around the clock, 24/7
- Openbay automatically responds on your behalf to each request that matches vehicles your business services and services delivered by your business
- The response includes a service price estimate based on information provided by your business (An Openbay Representative will provide more detail on how this works)
- Your customer ratings and reviews are presented to the vehicle owner, amenities your business offers, hours of operation and other important information related to your business
- You will receive notification via email and via the Openbay dashboard providing detail of the date and time for all booked service appointments – there are custom features to configure your appointment calendar
- Take payment directly from the customer
- Openbay+ requirement
- Your business must provide discounts off retail pricing
- Openbay will invoice your business flat fee for each booked appointment it delivers to your business
Openbay Desktop and Mobile Apps
Your Openbay account can be managed via desktop and mobile app (iOS and Android are available).
There is no limit on the number of staff members associated with each account or location. Openbay mobile apps allow Service Providers to:
- receive detailed information on service requests; YMM, requested services or problem, and notes
- manage service appointments
- exchanging photos and videos during service
- answer questions about service via private communication; text, email
- provide customer with real-time updates on service
- process consumer service payments
Service customers via their Vehicle Service Contract (VSC)
Available to automotive service centers part of Openbay and Openbay+.
Become part of the vehicle service contract program to receive vehicles in need of mechanical repair via their vehicle service contact (aka extended warranty programs).
Average repair order is upwards of $1,600 for drive-train related services.
This is an opt-in program, no monthly fees to join. Available now in select areas of the U.S.
